Academia, Research Laboratory, Manufacturing, Undecided
Work in a fast-growing company based in the UK and USA with a newly established US office. This is a highly technical field that offers the opportunity to work in one of the fastest growing global industries with some of the biggest and most cutting-edge technology and aerospace companies in the world. This position requires a Technical Account Manager to build and maintain relationship with existing customers through regular communication and excellent customer service. To meet or exceed sales targets. Increase knowledge of customer industry and sector and ensure the highest levels of customer care, technical knowledge and advice are always provided.
Always represent Knight Optical in a professional, knowledgeable and courteous manner.
To develop long term relationships with current customers through regular communication and excellent customer service.
Advise customers regarding technical specification, design and application.
Ensure successful delivery of optical components – Process from start to finish liaising with relevant departments regarding quality, metrology and dispatch.
Maximize customer spend through awareness of optical components that Knight Optical supply/manufacture.
Become a technical expert in specific industries and sectors.
Attend relevant industry and sector exhibitions. (Some worldwide travel may be required).
Attend customer meetings (Worldwide travel may be required).
To meet or exceed sales target.
Maintain accurate database records of products.
To provide specialist technical advice in Optics and associated products.
Provide cost effective, quality driven and timely solutions for customers.
To provide technical support and advice to customers.
Training will be given on the above.
Qualifications and experience:
Sales experience and/or customer service experience
Excellent communication skills
Excellent organisational skills
Experience of presentations
Degree in Science and/or technical related discipline
Passionate about science and Technology
Proven record of success in sales
Knowledge of Word
Knowledge of Excel
Good communication skills
Excellent telephone manner
SAP (Training will be given)
Good organisational skills
About Knight Optical (USA) LLC
For over 30 years, Knight Optical has been the industry-leading provider of premium-quality, on-spec optical components for decision-makers working within the industrial and process marketplace. Thanks to our quality-first ethos and meticulous attention to detail, our trusted status has seen us partner with renowned companies within the sector working on the most forward-thinking innovations of our time. This reputable standing is not only thanks to our extensive knowledge of optical components and their end applications; but also derives from our broad stock ranges and customised capabilities.
Here at Knight Optical, we understand there's no one-size-fits-all approach to optical specification. That's why, alongside our online stock range (available for next-day dispatch), we also provide the industry with custom-made optical components for seamless integration with your end application. This tailored service allows you to specify the length, width, thickness, substrate and optical coating best suited to your project.