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The Integrated Service Center (ISC) supports the University’s faculty, staff and student workers by configuring and supporting UW’s Workday implementation. Within the ISC the Workday Finance Application Management team supports Workday Finance modules such as Procurement, Grants, Banking/Settlement, and Central Finance / Accounting. The hallmarks of the ISC are delivering services that are timely, accurate and highly attuned to the fast-paced university environment.

The Software Engineer will support Tier 3 Application Management functions in Workday Finance, a cloud-based finance software system. More specific responsibilities will include coordinating with other ISC team members to analyze/troubleshoot complex system issues, supporting the configuration and implementation changes to the Workday application, participating in testing/validation of functionality changes, supporting the development of Workday domain area training material, and acting in a functional ownership capacity for designated reports and integrations. In performing these duties, the incumbent will analyze business problems and processes to identify functional and non-functional solutions supporting the needs of the University.

As a contributor to the Application Support team, the Software Engineer will serve as a team member within Workday Finance to ensure design, development, configuration, testing and launch of specific features are complete and functional, both independently and in coordination with all other dependent Workday features. Further, this position is responsible for ensuring all dependent integrations, reports and other business needs are consistently maintained and accounted for as continual changes are made to the Workday system. This role will require insight into various business process and technical considerations and encompass cognizance of relevant compliance/regulatory standards and associated audit/control reporting.

REQUIREMENTS:

        Bachelor’s Degree in computer science, information science, or a related field or experience.

        Minimum three years of experience in the following:

        Experience working in the Workday Finance domain.

        Experience working with enterprise Finance systems and the configuration and maintenance thereof, including working specifically with the Workday Finance (or similar) Procurement, Grants, Banking/Settlement, or Central Finance / Accounting modules.   

        Experience analyzing complex Finance business processes and documenting requirements.

        Experience supporting system testing and/or data validation activities.

        Experience with reporting, data, and security in a SaaS environment.

        Ability to understand business and technical design considerations and facilitate problem solving/issue resolution.

        Demonstrated ability to understand business and technical design considerations and facilitate problem solving/issue resolution in the context of a customer service frame.

        Ability to communicate clearly, in writing and in verbal presentations, to both technical and non-technical audiences.

        Experience interacting with customers, including resolution of complex inquiries and efficient performance during high-volume timeframes.

        Experience providing production support of mission critical systems.

        Demonstrated written/oral communication, technical documentation, user liaising, and personal interaction abilities.

DESIRED:

       Experience performing configuration work in an Agile environment such as Scrum or Khanban.

       Experience playing an individual contributor role within a shared services environment.

       Working experience executing relevant business processes at the University of Washington or in a comparable higher education environment.

       Experience in the use of customer support infrastructure tools, including a case management system, knowledge base and associated reporting tool.


CONDITIONS OF EMPLOYMENT
Hybrid, Open office environment.

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.