Please apply on our Smud Careers website: https://www.smud.org/en/Corporate/Careers-at-SMUD
Introduction Every day at SMUD, we deliver power to more than 1.4 million customers throughout the Sacramento area. As a community-owned, not-for-profit electric service, we have been providing low-cost, reliable electricity for over 70 years, we are a recognized industry leader and award winner for our innovative energy efficiency programs, renewable power technologies, and for our sustainable solutions for a healthier environment. Through the efforts of the 2,200 people that power us, we work 24/7 to keep the lights on and provide our customers with innovative energy solutions.
The Position Provides leadership, management and accountability for distribution line design to ensure safe, efficient, cost effective and high-quality electric services for SMUD customers.
Purpose: Provide leadership, management and accountability for distribution line design to ensure safe, efficient, cost effective and high-quality electric services for SMUD customers.
Nature & Scope: Supervise, direct, plan, organize, and document design activities for SMUD??s electric distribution system assets including repair, modification, additions, planning and overseeing customer requests to ensure a technically sound and cost-effective design and construction program that provides high workforce productivity and work quality. Manages personnel including contracts and contractors as assigned; performs performance management, discipline, evaluations, selection, training, motivating, and mentoring.
Duties & Responsibilities: Work may include, but is not limited to, the following: (NOTE: While in general all the functions and requirements listed are essential, individual positions and/or locations may not require all duties be performed.)
Supervises, plans, and coordinates work activities, including assigning work crews, preparing, and issuing work packages for completion of distribution line work including repair, modifications, and additions; prepares technical documents, effectively manages work through use of SMUD computer and software systems; provides detailed work instructions to address defined problems and related work scope.
Ensure the safety of SMUD employees, contractor staff, and customers through adherence to established SMUD policies and goals.
Oversees, schedules, and coordinates distribution design work by assessing SMUD personnel resources and workload requirements; identifies need for staff augmentation, and contractor support to complete required work; verifies material and equipment availability and access; develops alternative approaches to work, including providing guidance to designers; creates, verifies, and issues work orders; issues contracts to external contractors as needed.
Conduct reviews, perform post-job audits to identify performance variances and to ensure that work performed was done as planned, and develop improvements. Develop and maintain working relationships with internal clients, including managers, supervisors, project managers and others, and with developers, customers, outside agencies and local governments to minimize risk and protect SMUD, optimize efficiency, improve relationships, and achieve the objectives.
Manages customer expectation including contracts and contractors as assigned; performs performance management, discipline, evaluation, selection, training, motivating, mentoring, and development of non-represented and represented personnel, as assigned; provides staff training and mentoring; promotes staff safety and a safe work environment; participates in selecting and orienting new personnel; evaluates work performance results; responsible for leading teams to accomplish objectives.
Manage customer expectations by providing realistic feedback and communication to the customer on work in progress.
Represent SMUD on governmental, industry and professional organizations and committees pertinent to the work processes assigned.
Experience: Ten 10 or more years of progressively responsible work experience in design, construction, modification, maintenance, or operation of electric distribution systems. Three 3 years in a lead and/or supervisory role.
Knowledge Of: Principles and practices of electric distribution and customer service design, construction, maintenance and operations, Federal, State, codes, and regulations; SMUD rates rules and regulations; principles of best practice customer service; metrics and unit costing principles; principles of supervision; OSE MOU, SDPs, special agreements; contracting principles including proposal development, negotiations; principles and practices for taking disciplinary action and conducting investigation; project management principles; budget development and administration.
Skill To: Provide leadership and effective supervision of a work group; translate measurements into effective performance measurements and accountabilities associated with specific work and individuals; communicate with upper management a clear understanding of the status of the work alternative scenarios and investment strategies; conduct benefit and risk; develop and motivate employees working in a team environment; resolve operational and personnel conflicts when they occur; measure, diagnose, and design work process changes and make a business case for the change; represent SMUD in a technical and professional manner; handle customer complaints to a successful conclusion; readily adapt to changing situations; express ideas effectively both in writing and oral communications; be an effective member of the SMUD leadership team.
Sacramento Municipal Utility District (SMUD) - Who We Are
As the nation's sixth-largest community-owned electric service provider, we're proud of our reputation as one of the best places to work in Sacramento. Our employees tell us in our engagement surveys they're "Happy, satisfied and engaged" which helps create a workplace that best serves our customers.
Sacramento was named as the 2nd happiest place to work in America by Forbes Magazine. Lake Tahoe, San Francisco and the world-renowned Napa Valley are within easy driving distance of our locations.
Our Commitment to Diversity & Inclusion
SMUD respects, values and celebrates the unique attributes, characteristics and perspectives that make each person who they are. Diversity and inclusion are guiding principles to deliver a culture that reflects the broader values of the community and our customers. Our Board's policy for Employee Relation sets our commitment to developing and maintaining a high quality, inclusive workplace that engages and inspires employees to commit to SMUD's purpose, vision and values.
Why Sacramento, California?
The capitol of California, Sacramento is the state's sixth-largest city, and the 35th... largest in the U.S. Local universities include California State University, University of the Pacific's McGeorge School of Law, and the University of California, Davis and several competitive community colleges. The UC Davis Medical Center, a world-renowned research hospital, is one of more than a dozen hospitals and shared services centers in the Sacramento region. Part of the agriculturally-rich Central Valley, Sacramento is at the forefront of the farm-to-fork food movement. Northern California is home to some of the country's top technology companies, including Google and LinkedIn, and a multitude of startups in many industries. Sacramento is home to the NBA Kings, the River Cats (AAA baseball), the Republic FC (soccer) and the San Francisco Giants, NBA Warriors and NFL 49er's aren't far away. Sacramento offers an affluent liberal arts community with Broadway, Mondavi Center, Crocker Museum and summer musical theater to name a few.
To apply, please visit: smud.org/careers