KGCOE Computer Support Administrator 7606BR Kate Gleason College of Engineering KGCOE Electrical & Microelectronic Engineering
Detailed Job Description The Computer Support Administrator position oversees all aspects of endpoint computing resources for the Electrical and Microelectronic Degree programs, supporting the undergraduate and graduate academic and research curriculums.
Provides systems administration, lab management to meet the department's Academic and Research computing needs.
Confers with faculty and lab manager to determine types of hardware and software required to support computer lab requirements.
Serves on teams and committees to define client needs and works with ITS to meet policy compliance.
Performs analytical, technical, and administrative work in the planning, design, and installation of new and existing computer systems and virtual server/desktop computing environments.
Experience with Microsoft Active Directory management and SCCM software and system deploys.
Familiar with Linux desktop environments and RedHat virtual server deployment.
Installs new and maintains existing hardware and software.
Develops and maintains appropriate documentation of hardware, software and licenses.
Prepares communications through various media.
Continually improves technical knowledge of operating and network environments; enhance client subject matter expertise; and enhances customer service and communication skills.
Direct supervision student/co-op employee(s)
Live our values, embrace diverse perspectives, and nurture the RIT community to remain a great place to work for all.
Department/College Description The department of Electrical and Microelectronic Engineering (EME) offers bachelors, masters and doctoral degrees that combine the rigor of theory with the flexibility of engineering practice. From technology development to technology application, the innovations of electrical and microelectronic engineers are shaping our future.
The departments mission is to establish its electrical and microelectronic engineering programs among the top programs in the world by providing high quality, inclusive education that cultivates intellectual curiosity. Our curricula apply mathematical and scientific foundations to the varied electrical and microelectronic disciplines in order to train high quality, independent thinking engineers and researchers that make measurable impacts on the world. The departments mission is to establish its electrical and microelectronic engineering programs among the top programs in the world by providing high quality, inclusive education that cultivates intellectual curiosity. Our curricula apply mathematical and scientific foundations to the varied electrical and microelectronic disciplines in order to train high quality, independent thinking engineers and researchers that make measurable impacts on the world.
5 years experience with
successful troubleshooting of computer hardware, software, and printers.
installing, maintaining, and troubleshooting various operating systems.
systems administration, networking, and configuration of Windows and Linux clients and servers.
3 years customer support experience.
Professional Area: Employment Category: Fulltime Staff Job Function:Wage Band: 119H
Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the 'Great Colleges to Work For.' RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.
As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness
RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov
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Founded in 1829, Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. Beyond our main campus in Rochester, New York, RIT has international campuses in China, Croatia, Dubai, and Kosovo. And with more than 19,000 students and more than 125,000 graduates from all 50 states and over 100 nations, RIT is driving progress in industries and communities around the world. Find out more at www.rit.edu .