Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.
Install and provide operational support for a wide variety of networking technologies, including routing and switching, wireless networks, and voice over IP.
Essential Job Duties
Troubleshoot, maintain, upgrade and provide technical support and solutions.
Monitor system resource utilization and performance using applications such as Statseeker, RANCID and other SNMP-based tools. Recommend enhancements, upgrades and changes to achieve optimum performance levels.
Install, upgrade, maintain and troubleshoot network devices (switches, routers, wireless access points, etc.) on campus.
Interact with campus Internet providers CENIC and Los Nettos, including reporting and troubleshooting upstream network issues. May also attend and participate in technical committee meetings.
Maintain awareness with new network technologies and determine their suitability for Caltech's environment.
Develop network maps, troubleshooting guides, and operational procedures.
Active participation in the design and implementation of an integrated infrastructure supporting the convergence of voice and data services.
Work on special projects as needed.
Monitor and update our internal trouble ticket system on a daily basis.
Proficiency with Layer1 troubleshooting (optics, switches, DWDM, etc.).
Be responsible for the operational support of Caltech's optical DWDM infrastructure.
Maintain the optical design and systems to meet the current demand and future requirements.
Ensure that the DWDM optical network adheres to the defined network standards.
Work with fiber services providers to review and implement changes on the DWDM optical network.
Bachelor's degree and a minimum of 5 years' experience as a network engineer.
Experience in cross platform network automation using Ansible and Python.
Solid understanding of TCP/IP, OSI layer and operational experience of network routing protocols including BGP and OSPF.
Ability to learn any network operating system including but not limited to Cisco, Arista, Aruba and PaloAlto.
Excellent oral and written communication skills including developing, writing, and reviewing technical documents.
Excellent team player, ability to work independently and as part of a team.
Ability to work on multiple tasks simultaneously and set priorities.
Be customer-oriented and comfortable working with a user base with widely varying computer skills and support needs.
Be able to respond to off-hours incidents as necessary.
Able to lift moderately heavy equipment up to 25 pounds.
Some travel in-state and nationally may be required.
Degree in Computer Science or a related field.
Experience in deploying BGP VXLAN and EVPN control plane.
CCNP or equivalent certification.
Knowledge of optical transport systems not limited to Cisco and Ciena.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.