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SENIOR CRM DEVELOPER, IS&T Applications
Boston University
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  • Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
  • Well-rounded IT work experience in Software Development/engineering with a progressive trajectory of implementations using object oriented designs preferably Java; advanced web development skills may also be acceptable.
  • 8+ years of custom development experience either directly or consultant role with implementations based on Sales/Service Cloud, Community Cloud, Marketing Cloud and Tableau CRM Plus.
  • Has worked on many large projects with full life cycle experience with demonstrated expertise in the Salesforce products and/or object oriented technology stack.
  • Additional experience in the following will be a bonus:
    • Marketing Automation and Amp script (Salesforce Marketing Cloud formerly known as Exact Target)
    • Integrations with Salesforce and non-Salesforce systems
  • Well demonstrated knowledge of the overall software engineering processes, software development lifecycle and enterprise integration frameworks
  • Well demonstrated knowledge of project management concepts and frameworks such as waterfall, Prince 2, Scrum, or agile development methodologies
  • Experience working on several projects of high complexity
  • Advanced computer skills in the following administrative software packages: MS Word, PowerPoint, Excel, and Visio.
  • Effective oral and written communication skills to work with subject matter experts (SMEs) and business partners within the University to elicit the information necessary for project technical design.
  • Possesses ability to multi-task and switch priorities. Deadline driven and often assists other members of the team.
  • Team player; professionalism and self-confidence in a highly collaborative environment

Preferred/Desired Skills:

  • Demonstrated knowledge of Salesforce development preferably full stack development, best practices and design patterns in lightning platform, may have used Visualforce, Apex, SOQL, custom objects, workflows, triggers, integration tools, etc.
  • Well experiences with usage of Salesforce APIs (bulk API, Metadata API), Web Services (SOAP, REST), AppExchange and 3rd party installations, configurations and integrations
  • Understands cross-channel customer engagement strategy, design, development and operations in web, mobile, social
  • Demonstrated knowledge of Marketing analytics data management and operations
  • Achieved certifications of Salesforce, Marketing Cloud and related products.

Please note all newly hired staff and faculty will need to be in compliance with Boston University's COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions). For further information on the University's response to COVID-19, please visit the COVID-19 Resources site.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

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About Boston University
Boston University is no small operation. With over 33,000 undergraduate and graduate students from more than 140 countries, 10,000 faculty and staff, 16 schools and colleges, and 250 fields of study, our two campuses are always humming.
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