Carnegie Mellon University's Institute for Software Research is searching for a Technical Writer to join the team! This is an excellent opportunity for someone who thrives in an exciting and challenging work environment.

The Institute for Software Research (ISR) is one of the seven academic departments of the Carnegie Mellon School of Computer Science (SCS). ISR hosts the SCS PhD programs in Software Engineering (SE) and Societal Computing (SC), along with six professional masters' programs. We also host the undergraduate minor in SE. Our research and educational programs focus on software engineering, hardware/software systems and various cross disciplinary topics related to societal computing, such as security and privacy engineering, sustainability, energy efficiency.

Interested in learning more? Apply today!

Core responsibilities will include:

• Content analysis, development, and delivery: web content, instructional guides, marketing materials, communications; including content usability testing of content.
• Community outreach: service specific outreach activities and student outreach events.
• Support Dr. Carley's research by writing user help guides for new tools.
• Update existing documentation for existing tools.
• Support the OMEN project by writing up user introductions, and information on techniques, tactics, and procedures.
• Read social media posts and tag them into categories of relevance given the tagging system.
• Other duties as assigned.

You must demonstrate:

• Oral and Written Communication Skills
• Technical Writing Experience

Flexibility, excellence, and passion are vital qualities within the School of Computer Science. Inclusion, collaboration, and cultural sensitivity are valued proficiencies at CMU. Therefore, we are in search of a team member who is able to successfully interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Bachelor's degree in Technical Writing or related field
• 1-3 years of experience in technical writing or related field
• Experience with multiple social media platforms including Twitter, Facebook, and YouTube.
• Familiarity with html
• Familiarity with python
• Experience developing and maintaining websites
• Equivalent experience and/or education may be considered in lieu of degree

Requirements:

• Successful Background Check

CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Those granted an exemption must comply with all applicable COVID-19 mitigation requirements. The most up-to-date information on CMU's COVID-19 mitigation requirements can be found here: Minimum Requirements to Return to Campus.

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