Real-Time Captioning Coordinator
7018BR
National Technical Institute for the Deaf
NTID-Real Time Captioning and Notetaking Services Team 2

Detailed Job Description
This position works under the direction of the Real Time Captioning and Notetaking Team (RTCNT) Managers supporting captionist scheduling, professional development, and mentoring.

Responsibilities:

• Accepts and/or denies student academic nd special requests within ASDS, communicating request status with students. Using captionist preference sheets as a guideline, schedules captionist academic schedules within ASDS to best support student needs, as well as matching skills of captionists appropriately to level of assignments.
• Provides up to 150 hours per semester of real time captioning, covering a range of assignments across all colleges of RIT including high visibility assignments.
• Under Manager direction, provides direct hands-on mentoring support to all staff captionists, including but not limited to skill building, POW's, developing, designing and implementing PD's, workshops and other methods to support skill growth and development. In addition, may provide support to staff on a formal improvement plan supporting specific areas to improve skills. Acclimates new staff to department practices. Serves as a chair on RTC/NT committees.
• Addresses consumer concerns regarding service, referring issues requiring further attention to manager.
• Serves as a point of contact between captionists and consumers, sharing assignment related information with captionists relevant to service provision.
• Serves as a liaison between Real-Time Captioning and remote captioning agencies with regards to provision of RTC services.
• Supports managers generating analysis of data regarding service needs and provision, including uncovered assignments. Prepares reports as directed.
• Maintains equipment inventory, ensuring updates are completed, problem reports are initiated and completed. Assigns equipment to new staff as well as staff needing replacement equipment.
• OTHER DUTIES AS ASSIGNED - Backs-up function of Captioning Team Specialist in absence and other incidental tasks as assigned.

Live our values, embrace diverse perspectives, and nurture the RIT community to remain a great place to work for all.

Department/College Description
NTID

Minimum Qualifications

• Must have minimum of 3-5 years of captioning experience.
• 1-3 years' experience facilitating and leading skill development/professional development workshops, and/or mentoring.
• Must be proficient in captioning high profile events, 3-5 years' experience.
• TypeWell, STT Programs

Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band: 118H

How to Apply

The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details


Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the 'Great Colleges to Work For.' RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov







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