Manager of Circulation Services
6972BR
Provost
The Wallace Center - Circulation Services and Facilities

Detailed Job Description
RIT Libraries seeks a forward thinking, customer focused Manager of Circulation Services to join our Access Services team. Student success is the cornerstone of our work and student employees form the backbone of Circulation Services. We foster a supportive and inclusive culture through mentoring and celebrating student achievements.

Please note-this position may require working occasional nights and weekends.

Successful candidates will thrive in a collaborative environment and have a passion for working with young adults. The Manager will work collaboratively to lead the development, assessment, and improvement of Circulation Services. The Manager will serve on the library's leadership team, contributing to the development of RIT Libraries strategic priorities. They will lead Circulation Services and supervise a team of 2 full-time staff and 8 student supervisors.

Circulation staff work closely with colleagues in the Information Delivery Services Department as part of the Access Services team to support circulation, reserves, stacks management, and interlibrary loan services. RIT Libraries serve a diverse student body, including a large population of Deaf/Hard of Hearing students and faculty. The successful candidate will be encouraged to take advantage of opportunities to learn American Sign Language.

During the summer of 2023, RIT Libraries will be moving its circulating collection back into a renovated Wallace Library. The Manager of Circulation Services will be a vital part of the team overseeing the movement of this collection into the renovated spaces.

Responsibilities:

• Leads Circulation Services including the circulation, collection management, and reserves functions of Access Services.
• Establishes and documents policies and procedures related to circulation.
• Ensures, through staff and student employees, an excellent customer experience for all patrons. Leads the continuous improvement of circulation services through assessment and service evaluation. Participates in library-wide strategic planning in support of the mission of RIT Libraries.
• Participates in cross functional teams to promote collaboration between circulation services and other library departments.

Circulation staff work closely with colleagues in the Information Delivery Services Department as part of the Access Services team to support circulation, reserves, stacks management, and interlibrary loan services. RIT Libraries serve a diverse student body, including a large population of Deaf/Hard of Hearing students and faculty. The successful candidate will be encouraged to take advantage of opportunities to learn American Sign Language.

Department/College Description


Minimum Qualifications

• 3 years in customer service
• 1 year of supervisory experience
• Demonstrated project management skills
• Excellent written and verbal communication skills
• Excellent collaboration skills
• Experience working with diverse populations

Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band: 119A

How to Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Applications will be considered through Monday August 1, 2022.
The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details


Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the 'Great Colleges to Work For.' RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov







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