Associate Director, Business & Systems Operations 6999BR Student Affairs Aux-Residence Life
Detailed Job Description The Associate Director will report to the Director and will support the needs of the Center for Residence Life (CRL) and provide supervision for the Assistant Director for Special Interest and Theme Housing.
The Associate Director will provide supervision of Residence Life professional staff and oversight for the para-professional staff that supports RIT Residence Halls and Apartments, with a specific focus on residential themed communities. This supervision includes:
Providing appropriate supervision to professional staff, para-professional staff (RA), office support professionals, graduate students, and student employees. This includes hiring, onboarding training, performance planning, and evaluation, as deemed appropriate.
Collaboratively build and assess performance plans for all staff members whom they supervise.
Provide leadership for the professional development of all professional and para-professional staff by identifying/providing growth opportunities, with particular attention paid to multicultural competency.
Contribute to the oversight of recruitment/retention efforts; identify methods to diversify the professional staff and para-professional team.
Ensure the recruitment and selection of student leaders is designed and implemented as a developmental process for all student leader candidates.
The Associate Director will also work collaboratively with partners in Auxiliary Service and Student Affairs as well as divisional support from ATC in managing multiple systems for the Center for Residence Life and represents CRL on associated user groups and committees. The AD serves as an integral member of Director's leadership team to provide counsel, assessment, and related training for Center professional and paraprofessional staff.
The Associate Director's responsibilities for these functions include:
Assess, design, implement, and maintain processes and procedures to best support assigned initiatives.
Design and deliver system training for professional and paraprofessional staff.
Develop and manage fiscal, human, and space resources in support of assigned initiatives (themed housing areas)
Lead committees, taskforces, and subprojects in support of assigned functional areas, with CRL staff and key campus partners.
Supervise the CRL student social media team, ensuring content is produced in alignment with RIT design and brand standards in support of the university, division, and department social media strategies.
Manage, in collaboration with CRL leadership and operations team to oversee processes (annual contracts, updates, policy, etc.) related to assigned functional areas.
Provide representation on divisional or university committees, as assigned.
Manage budget and area resources (office space, services, staffing, etc.).
Department/College Description The Center for Residence Life serves more than 6,000 residents residing in RIT Residence Halls, Greek free-standing houses, Special Interest Houses, RIT Inn, Global Village, and Apartments. As part of the Division of Student Affairs, we are committed to the University's mission by creating and supporting significant learning opportunities that enhance development and promote a sense of campus community for individuals of all identities.
Minimum Qualifications Masters degree in higher education administration, student personnel, social work, business administration, counseling, human resources, or other field with related systems and operations Minimum of five to seven years of experience in residence life/student affairs/higher education organization including one to three years of supervisory experience for full-time or part time professional staff.
Proven discretion and demonstrated ability in personal communications, presentations, and writing.
Ability to exercise judgment and independent initiative; handle time-sensitive matters that require concise problem solving.
Ability to manage and maintain confidential and private information; uses confidential, sensitive and/or private records and information, protects information appropriately.
Possess a deep understanding of a diverse student body and a demonstrated commitment to diversity and cross-cultural issues.
Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals.
Experience with staff development and supervision.
Demonstrated knowledge and experience working with student leaders.
Ability to maintain attention to detail and task completion in a fast-paced, student-focused environment.
Proficiency or willingness to learn technology systems related to this role including Star Rez, Maxient, Campus Groups, EMS, and others.
Computer proficiency using Microsoft Suite software and enterprise financial, human resources, timekeeping, and assessment systems.
This staff member must have knowledge of student development theories and current best practices in supporting student success.
Must have high energy, integrity, objectivity, initiative, and flexibility.
Proficiency in or a willingness to learn American Sign Language (ASL) and develop an understanding Deaf culture.
Professional Area: Employment Category: Fulltime Staff Job Function:Wage Band: 119A
Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the 'Great Colleges to Work For.' RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.
As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness
RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov
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Founded in 1829, Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. Beyond our main campus in Rochester, New York, RIT has international campuses in China, Croatia, Dubai, and Kosovo. And with more than 19,000 students and more than 125,000 graduates from all 50 states and over 100 nations, RIT is driving progress in industries and communities around the world. Find out more at www.rit.edu .