Financial Manager
6682BR
Finance & Administration
Aux-Housing

Detailed Job Description
Position Summary
Manages administrative processes and procedures related to RIT Housing billing that results in the collection of approximately $52M in revenue annually. Oversees several processes which impact the management of housing occupancy. Updates systems in order to prepare billing for each semester/term ensuring accuracy and preventing any interruption to business. Represents RIT Housing to students, parents and campus partners regarding financial matters.

Responsibilities

• Manages administrative processes and procedures related to the following financial work that results in the collection of approximately $52M revenue annually: semester rent billing, summer term billing, summer conference billing, rent adjustments, refunds, charge backs for non-RIT guests, fees, conduct restitution, damage billing, Special Interest House dues, early and late departure billing. Coordinates with other departments to manage billing they create: Parking & Transportation RIT Inn reserved parking passes, Residence Life's live-in professional and student staff. Manages billing that differs due to special group discounts or law: RIT Global Scholars and ADA accommodations. Decision maker for financial exceptions and waivers related to the terms and conditions of the RIT housing contract.
• Manages the ineligible student process. Collaborates with Student Financial Services, Registrars, RIT Dining, Residence Life, Academic Advisors, Housing Facilities, and Student Conduct and Conflict Resolution. Utilizes OnBase, housing systems (StarRez), and Student Information Systems to work with students who are no longer eligible to be in RIT Housing to relocate and retrieve items.
• Responsible for regular communication and providing the highest level of customer service to students, parents and campus partners on a daily basis regarding student financials and billing policies.
• RIT Service Center license holder responsible for all tickets related to RIT Housing regarding student billing. Maintaining knowledge base articles related to RIT Housing student billing.
• Prepare systems (StarRez) for each semester/term billing work by updating the proration tool, billing fields, rent rates, term session dates, and reporting.
• Tests systems (StarRez) proration tool and billing workflows prior to mass semester billing, StarRez upgrades, changes in business practices, and new StarRez modules being moved into production to ensure accuracy and to prevent an interruption in business.
• Audit and reconciliation of housing billing to ensure our billing reasonability is <1%. Supports Shared Service Center by providing data for their analysis of Auxiliary Services financials.
• Manages, reconciles, and pays RIT Housing accounts and contracts for RIT Housing pro card, and document destruction.
• Responsible for identifying data points, compiling reports, presenting results while identifying trends, and helping advise department leadership on RIT Housing business processes based on data results.
• Participate in the development of department budget. Analyze and reconcile department transactions in detail with monthly budget reports.

Experience

• Bachelor's degree or equivalent experience
• Preferred bachelor's degree in business or 2+ years related experience
• Strong customer service experience
• Experience developing procedures and standards
• Proven knowledge of business accounting procedures
• Experience managing large-scale billings
• Time management skills and ability to balance multiple priorities

Additional skills

• Strong analytical and problem solving skills
• Detail oriented with ability to effectively handle multiple and changing priorities
• Proven experience using technology and common software - MS Office Suite
• Skilled in sign language or willingness to learn

Department/College Description


Required Minimum Qualifications
Education:
Bachelors degree or equivalent experience

Experience:
2+ years experience
Strong customer service experience
Experience developing procedures and standards
Proven knowledge of business accounting procedures
Experience managing large-scale billings
Strong analytical and problem solving skills
Detail oriented with ability to effectively handle multiple and changing priorities
Proven experience using technology and common software - MS Office Suite

Preferred:
Skilled in sign language or willingness to learn
Bachelors degree in business



Preferred Qualifications


Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band: 116H

Required Application Documents


How to Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details


Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the