IT@JH Enterprise Business Solutions is seeking a Senior ERP Software Engineer who will be responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code.
Responsible for full life cycle of large/long-term highly complex projects.
Typically manages multiple projects of varying complexities.
Based on expert technical knowledge, skills, and experience, develops broad-based solutions involving multifaceted technologies, and business processes.
Leads overall strategy, design & architecture for solutions.
Specific Duties & Responsibilities:
Analysis & Requirements Gathering
Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
Design & Development
Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered in a timely fashion according to software lifecycle standards.
Write functional/technical specifications from the highly complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for highly complex application development tasks.
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support.
Testing & Documentation
Create and document test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate test scenarios to ensure all delivered solutions work as expected and errors are handled in a clear and meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
Implementation & Maintenance
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve problems by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by investigating and resolving issues to ensure prompt, effective service.
The responsibilities listed above are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
Minimum Qualifications (Mandatory):
Bachelor's Degree required.
Additional experience may be substituted for education.
Seven years of related work experience with computer systems and applications.
Additional education may substitute for experience.
* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Knowledge in the assigned application as well as the platform on which it runs.
Special Knowledge, Skills, & Abilities:
Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
Must demonstrate strong critical thinking and analytical reasoning skills.
Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and communicates clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate tuned customer.
Classified Title: Sr. Software Engineer Role/Level/Range: ATP/04/PF Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: Mon-Fri 8:30am-5pm Exempt Status: Exempt Location: Telecommute Department name: IT@JH Enterprise Business Solutions Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
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