Area Product Owner - Digital Transformation, COO Office (Associate Director)
Bank of Singapore
Location: Singapore, Singapore
Type: Full Time
Internal Number: 13320885
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group???s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Area Product Owner in our COO Office!!
The CDO team is responsible for strategy and execution of change programs impacting front-office, in close partnership with our business stakeholders and the technology teams. We are looking for an Area Product Owner that has good knowledge of digital multi-channel Relationship Managers portals in Private Banking, that support day-to-day activities and facilitate advisory and execution. The person will need prior experience in managing Agile project, from the product owner perspective.
This person will be responsible for the creation and delivery of the product backlog, together with the squad, and through extensive engagement with Front Office in their various capacities (RMs, MAs, ICs, product specialists). This includes business requirements gathering and documentation, product backlog management, user acceptance testing strategy and sign off, as well as user change management/go-live activities (e.g. communications and training). Primary Responsibilities
Deliver the strategic vision of the digital Relationship Manager portal in Agile methodology in the capacity of Area Product Owner
Engage with Front Office users to understand critical user journeys, pain points, latent needs and deliver the solution that meets their requirements. At all points, ensure their requirements are understood and delivered.
Facilitate workshops and brainstorming sessions to co-create killer features
Collaborate with IT BA and software engineer to make sure requirements are well understood
Responsible for providing and clarifying the requirements in the form of user stories:
o Collates, creates and maintains the Product Backlog o Refine the user stories, with a focus on clear acceptance criteria o Ensures artefacts that help define the product features are developed to guide the Delivery Execution team in their implementation (e.g. UX brief, screen specs, wireframes) o Participates in user story grooming and sprint planning o Clearly communicates the business case to the Team and Stakeholders o Sign-off deliveries during Sprint demo o Participates in production verification
Prepare user training material and support user training
Engage and communicate with key stakeholders on project status, key risks and issues
Ensure that project deliverables achieve synergy with business processes, which includes re-defining business processes, where applicable
Minimum 10-15 years of solid experience as a Business Analyst/ Junior Product Owner, in delivering in complex, cross-functional technology-related projects in banking, preferably in a Private Bank
Experience in working with end users, to gather requirements and translating them into User Stories, for technology team to implement.
A driven self-starter who is delivery focused and possesses strong communication, influencing and presentation skills
Robust stakeholder management skills and good interpersonal skills
Ability to demonstrate conceptual thinking skills
Can work confidently and collaboratively with cross-functional stakeholders of varying seniority
Experience in working with agile methodology, use of Jira.
Knows/ willing to learn gherkin user stories.
Organized with a natural inclination for planning strategy and tactics
Can work independently, is pragmatic and enjoy high energy levels
Thrive in a fast-paced environment and is able to adapt to various demands in a diverse culture
Familiar with relevant rules and regulations, in particular those relating to local private banking business
Has ability to multi-task and meet multiple deadlines