IT@JH Technology Innovation Center is seeking a TIC Software Developer who will be responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code.
Responsible for full life-cycle of large/long-term highly complex projects.
Typically manages multiple projects of varying complexities.
Based on expert technical knowledge, skills and experience, develops broad-based solutions involving multifaceted technologies, and business processes.
Leads overall strategy, design & architecture for solutions.
Specific Duties & Responsibilities:
Analysis & Requirements Gathering:
Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
Design & Development:
Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards. Direct lower level staff by reviewing tasks and milestones for adherence to quality of deliverables.
Write functional/technical specifications from the highly complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower level staff by reviewing their completed work.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for highly complex application development tasks. Direct lower level staff by reviewing their work.
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledgebase system(s) to simplify code maintenance and to improve support. Direct lower level staff by reviewing their work.
Provide monitoring and guidance in application design and development to more junior staff. Give direction and leadership in techniques and tools to lower level staff.
Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions.
Testing & Documentation:
Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
Mentor junior staff in testing tools and technologies by reviewing their work.
Implementation & Maintenance:
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve highly complex problems requiring the highest level of technical expertise by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by investigating and resolving highly complex issues to ensure prompt, effective service.
Minimum Qualifications (Mandatory):
Bachelor's Degree (or foreign equivalent) in Computer Science, Computer Information Systems, Information Technology, Electronic Engineering, or a related field. Additional experience may be substituted for education.
Six years of related work experience with computer systems and applications. Additional education may substitute for experience.
Knowledge in the assigned application as well as the platform on which it runs.
Special Knowledge, Skills, & Abilities:
Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
Must demonstrate strong critical thinking and analytical reasoning skills.
Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and communicates clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate exemplary customer service skills.
JHU Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.
Classified Title: Sr. Software Engineer Working Title: TIC Software Engineer Role/Level/Range: ATP/04/PF Starting Salary Range: $81,470 - $111,990 annually (commensurate with experience) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm Exempt Status: Exempt Location: Hybrid Department name: IT@JH Technology Innovation Center Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
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