May perform a variety of tasks related to production control, order processing, material selection, surfacing, coating, finishing, shipping and facilities/maintenance.
May perform the following duties depending on assigned function: * Create reports within the LMS (lab management system), perform production flow analysis, research root causes of production flows needing improvement, recommend Rx and process flow changes * Handle prescription order questions, maintain frame file, perform trace data search and replacement, trace rimless frames, process rework/redo paperwork, contact the doctor's office for routine items such as missing information and suggestions for substitutions * Order both stock and nonstock lenses, review Rxs for possible substitution and recommends alternatives to doctors, ensure information regarding lens delays is communicated to doctor's offices, stay informed of lens availability and communicate to lab personnel and doctors, assist in the maintenance of lens inventory levels and bar-coding records, receive lens materials and process the paperwork for the received materials, perform and monitor inventory control, key lens information into the LMS * Responsible for line performance and results, update hourly counts and control charts posted on the machines, submit and track work orders * Operate the hard coaters, assist with the coating operation, maintain equipment * Perform gradient tinting and sample matching * Perform all duties within Level 3 shipping, research and analyze process improvements, manage individual account shipping activity independently handling telephone communications with customers regarding shipping and courier options, perform other clerical duties as needed * Place and distribute supply requests, perform weekly and monthly inventory, record inventory into Excel spreadsheets, empty paper recycling bins, manage and maintain hazardous waste, maintain physical appearance of warehouse, both inside and outside
Perform other duties as assigned Experience in a production/manufacturing/optical laboratory-related environment Experience in factory equipment maintenance Experience in a lens room environment Experience working in a fast-paced environment Ability to meet department standards for productivity and quality Ability to read and write at a level necessary to accomplish the above tasks Good manual dexterity and hand/eye coordination Ability to perform physical activities requiring bending, kneeling and pulling/pushing Ability to recognize and distinguish colors Ability to understand and follow procedures Ability to lift up to 30 pounds Ability to walk or stand up to 100% of the time
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.