We are looking for a talented Group UX Designer to lead the In-Store Experience Designers and define our end to end design strategy to create great experiences. You will become part of a balanced group leadership team that focuses on improving the In-Store Experience through effective use of design thinking frameworks and building technology to reach business and product goals. You will lead a team of awesome designers and be accountable to discover key problems that introduce friction into the shopping experience. You will lead research to identify the top problems, ideate on lean experiments to validate potential solutions, and work with your product and engineering peers to discover ways to improve experience in creative and new ways.
RESPONSIBILITIES & REQUIREMENTS
Seeks out innovation to champion new experiences that dazzle customers while positively impacting the business.
Top notch presentation skills, effective storytelling methods when communicating.
Ability to gather data insights to formulate strategic product decisions during all phases of the product life cycle.
Proven track record of managing and leading high-performing teams that have delivered innovative, world-class products and engaging experiences. Preferably in a retail environment.
Detailed experience with agile methodologies & frameworks, lean product management, human-centered design and modern software development practices.
Ability to understand and target opportunities within the end-to-end product journey to inform decisions and deliver high-performing results.
Requires a strategic and empathetic leader, who is highly motivated and accountable to deliver outstanding product experiences centered around the customer that achieve KPIs, including revenue, conversion and customer satisfaction.
Experience with the standard software tools used in UX Design, including Figma, Sketch, Adobe Creative Cloud, Miro, Qualtrics, Optimal Workshop, wikis, digital whiteboards and prototyping tools.
Prior retail experience preferred
Heavily involved with leadership, strategy, vision, and help drive home best UX practices and people leadership
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.