This is an opportunity to take on an exciting new technical role at the leading public media classical music organization in the U.S. Â USC Radio Groupâs mission is to make a positive impact on individuals and communities by championing the power of classical music.
Â We are putting the finishing touches on a beautiful new KDFC FM studio and office facility in San Francisco and have an ambitious growth plan for new broadcast and digital services.Â Â Reporting to the Director, Broadcast Operations, the Broadcast Operations Specialist will play an integral part in the programming department.
USC Radio Group includes two major classical stations. KDFC is located in downtown San Francisco, serving the Bay area and other communities in Northern California.Â Â KUSC is located in downtown Los Angeles and serves communities throughout Southern California.Â Â The stations are licensed to the University of Southern California, one of the leading research universities in the nation, with a respected commitment to classical music, the arts and the community.Â
Job Overview The Broadcast Operations Specialist provides tactical leadership for USC Radio Groupâs broadcast and digital distribution services. From FM Radio to Internet Streaming, the Broadcast Operations Specialist is critical to the long-term success and sustainability of the USC Radio Group. S/he interacts with specialists who record, compile, and publish the Groupâs content across multiple radio stations and internet streams. S/he supports in studio technologies, infrastructure, and office computing resources in the San Francisco office. S/he provides technology support for fundraising events and in-office live performances.
The Broadcast Operations Specialist supports the Director of Broadcast Operations in defining the USC Radio Groupâs traditional and next-generation broadcast/media technologies, staying on top of industry trends, and guiding the operational technology roadmap for the group.
Responsibilities and Duties
The major responsibilities and duties of this job include:
Oversees and manages all day-to-day radio and digital broadcast operations in KDFCâs brand new state of the art broadcast studios in the heart of San Franciscoâs arts district.
Responsible for the software, hardware, and integration required to operate FM radio stations. (occasional after hours work required)
Manages audio delivery for internet streams.
Manages Cloud-based and traditional software and infrastructure to support audio capture and playback.
Performs quality checks of on-air programming before it plays.
Makes quick decisions about audio to play on the air and has an ear for how broadcasts should sound.
Understands vendor and contractor contracts, measures performance to contract, manages relationships with external technology vendors and service providers.
Manages the technical requirements for all audio production, scheduling, and playout assets for the organization with an emphasis on flexible, digital, and distributed technologies.
Monitors digital audio and tech trends, evaluates new products and tech platforms, recommends, and oversees potential pilots. Understands future trends.
Supports San Francisco office staff in their computing needs, including hardware procurement/setup, VPN, wi-fi, and desktop software.
Supports office LAN environment, including complicated audio distribution to radio tower sites and internet streams.
Records video/audio of radio station events, fundraisers, and live performances. (occasional after hours work required)
In Support of Content
Works closely with radio/digital/video programmers, producers, and hosts to ensure smooth on-air operations
Trains hosts on best practices for unified on-air sound
Provides in-studio tech support to radio hosts
In Support of Underwriting
Works closely with underwriting sales to ensure scheduled spots play appropriately on-air, and supports technology used for invoicing/contracts
Key knowledge and skills required to perform in this role include:
3+ years of radio broadcast, radio automation software, electrical engineering, computer science, or general technology experience.
Strong problem-solving skills and sense of curiosity.
Familiarity with these software packages a plus: Marketron Virtual Traffic (VT), MusicMaster CS, WideOrbit Version 3 and Version 4 Architectures, StreamGuys and Triton audio streaming, Adobe Audition.
Agile and resilient problem-solving orientation.
Sense of curiosity; eagerness to learn and understand new things.
Minimum Education:Bachelor's degreeCombined experience/education as substitute for minimum educationMinimum Experience:3 yearsCombined education/experience as substitute for minimum experienceMinimum Field of Expertise:Bachelorâs degree in software engineering, computer science, radio engineering, system automation, or equivalent radio or technology experience. Three years of radio broadcast, radio automation software, electrical engineering, computer science, or general technology experience. Strong problem-solving skills and sense of curiosity. Demonstrably agile and a track-record of successful problem solving.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.