""Rockwell Automation, the world's largest company dedicated to industrial automation, employs about 22,000 individuals globally, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley(r) and Rockwell Software(r) product brands are recognized for innovation and excellence, and serves customers in more than 80 countries worldwide.When you choose Rockwell Automation, you join talented employees who have helped us establish our leadership position in the automation industry over the past century.You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people.As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.SUMMARYProvides technical support to RA External Customers and Internal ( field engineers, technicians, and product support personnel) who are diagnosing, troubleshooting, repairing and debugging systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Bachelor's Degree in Electronic or related Engineering disciplineLabor Experience at least 5 Year. Electronic / System / Informatic / ElectricalExpertices in areas as: Automation (Allen Bradley) or Networking (Desirable Cisco Technology) or Hosting (Vmware vSphere Certification or Windows Server Certification, Antivirus Management, Backup features). Microsoft ACL table, Active Directory Architecture, Microsoft Clustering.Able to work remotely on server hardware and software issue. Understanding of EMC SAN/vSAN Storage hardware.Familiarity with network and san switching technologies.Experience with multiple types of server and storage hardware: Discrete servers, Blade servers, Storage Area Networks. Continuous development of knowledge.Effective communication and presentation skills, Proactivity, Customer Services Awareness, High availability for teamwork.
Internal Number: 94432BR
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.