Within the Department of Business Initiatives and Alliances (BIA), the Project Manager I for Dana-Farber Pathways will support the development and execution of the Dana-Farber Pathways solution. Reporting to the Director of Pathways Operations, the Project Manager I will be responsible for managing the clinical content lifecycle of Dana-Farber Pathways including content analysis, development, maintenance and tracking. The Project Manager I will work with a variety of teams across the department to implement new content in the product and ensure all clinical content is appropriately tracked in an inventory database. The Project Manager I will also identify and mitigate project risks to ensure successful completion of the Dana-Farber Pathways initiative. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Clinical Content Development - Manages the process for content development, standardization, coordination, maintenance and archiving for the Dana-Farber Pathways solution
- Manages and coordinates gathering and synthesis of current clinical content and development of new clinical content for the Dana-Farber Pathways solution
- Manages content development and helps to inform build activities between and among Pathways Business Analytics, Pathways Data Engineering, and third-party vendor working groups
- Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management
- Provides coordination and direction to complete assigned clinical content tasks, product required deliverables, track and resolve issues, and meet relevant Pathways project milestones according to established timeline
- Takes responsibility for the success of the clinical content activities for the Dana-Farber Pathways solution
- Develops, owns and manages project plans for multiple content teams simultaneously
- Collaborates with clinicians and operational leaders across Dana-Farber Cancer Institute and external partner organizations
- Collaborates with Pathways Business Analytics and Pathways Data Engineering to develop an inventory database management system for documenting and tracking clinical content
- Maintains knowledge of clinical workflows, the Dana-Farber Pathways solution, and other healthcare technology capabilities; current trends and issues in healthcare, regulatory and accreditation requirements, meaningful use requirements, organizational policies and procedures; legal implications of HIT systems and advances in technology
Project Management - Manages project issues and identifies risks and mitigation strategies using strong analytical and problem-solving skills
- Reports project status to Vice President of Business Initiatives and Alliances, Senior Director of Dana-Farber Solutions, Director of Pathways Operations, and Medical Director of Dana-Farber Pathways.
- Serves as a liaison between clinicians, disease center leadership, various clinical committees/workgroups, third-party vendors, and the Dana-Farber Pathways Team
- Assumes leadership role in identifying and coordinating efforts, including communication, change readiness assessment, gap analysis, education, workflows and policy and procedural changes
Business Development - Works closely with third-party vendor Business Development Team to support sales discussions
Account Management - Works closely with third-party vendor Account Management and Implementation Teams to support training and engagement activities
Product Management - Assists in the planning, design, development, implementation, support and ongoing optimization of the Dana-Farber Pathways solution
- Surfaces suggestions to third-party vendor software engineers regarding how to improve the Dana-Farber Pathways solution
- Assists with analysis and documentation of current state/future state and collaborates with third-party vendor teams to ensure clinical system build is in alignment with standardization and future state workflow
Training and Education - Participates/leads initiatives to educate, train, and provide ongoing educational support to clinicians regarding the use of Dana-Farber Pathways and related technologies
- Participates in facility and corporate committees and/or projects as clinical informatics expert
- Participates in informatics-focused conferences, user forums, and professional events
Other Responsibilities - Other responsibilities as determined by the Vice President of Business Initiatives and Alliances, Senior Director of Product Development, Director of Pathways Operations, and Medical Director of Dana-Farber Pathways
MINIMUM JOB QUALIFICATIONS: - Bachelor’s degree required; master’s degree in business, public health, or health-related field strongly preferred
- Minimum of 2 years of project and/or product management experience in a healthcare setting
- Previous experience in oncology strongly preferred
- Demonstrated experience managing multiple concurrent large projects and project teams
- Prior experience with facilitating meetings necessary
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: - Meeting management, facilitation, and presentation skills required
- Experience using recognized development methodologies (ex: Agile) to deliver digital health products
- Experience using electronic health records (ex: Epic, Cerner, OncoEMR) strongly preferred
- Experience with business process modeling (BPMN, CMMN, DMN) preferred
- Experience with clinical care delivery across health disciplines and the care continuum
- Experience with clinical content development and maintenance
- Experience with clinical data management or data entry
- Expert level knowledge of clinical operations and related business processes
- Strong knowledge of clinical care processes across disciplines and across the care continuum
- Expertise in program and project management
- Excellent leadership and supervisory skills
- Demonstrated ability to effectively develop, maintain, motivate, and manage relationships in a highly complex and changing environment
- Ability to build consensus across teams, with staff and leadership
- Ability to partner with and influence senior leaders
- Excellent communication skills including strong verbal, written, and interpersonal skills
- Demonstrated ability to make tactical decisions
- Demonstrated ability to develop creative solutions to complex problems
- Excellent problem solving and organizational skills
- Strong facilitation skills
- Proficient with standard office technologies and software
- Strong knowledge of Confluence, JIRA Software, JIRA Service Management, and JIRA Align
- Understanding of clinical information systems
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
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