Asst Dir of Advancement Reporting 5430BR University Advancement Advancement Services and Administration
Professional Area: Employment Category: Fulltime Staff Job Function:Wage Band:
Department/College Description The Division of Development and Alumni Relations is dedicated to advancing the mission and vision of RIT. Strategically critical to achieving the universitys goals, the Division of Development and Alumni Relations nurtures lifelong, mutually beneficial relationships with alumni, parents, friends, faculty/staff and organizations resulting in deeper connections, greater volunteer engagement and increased philanthropic support. We are a team-oriented, highly collaborative Division working with all areas of the university to maximize fundraising opportunities and alumni involvement.
Detailed Job Description Position Summary The Assistant Director of Advancement Reporting will lead and oversee the development, creation, and service of all reports and data deliverables to support RIT's Division of University Advancement. This role includes the design and building of technical processes to address business issues, overseeing the design and delivery of reports and insights that analyze business functions and key operations and performance metrics. To meet these objectives, the Assistant Director will be the primary point of service for the front-end of our donor management system, in addition to having responsibility for the maintenance of data models, reporting systems, data automation systems, dashboards and performance metrics.
The Assistant Director will be responsible for understanding industry trends in fundraising analytics and applying those theories to RIT specific data in order to present data in an intuitive and action oriented fashion to drive results. He/she will interact with a cross functional work team to provide customer support to RIT's Division of University Advancement, and all users of RIT's donor management system, providing excellent customer support to all system stakeholders.
Ownership of all reports and supporting processes for RIT's central donor management system. This includes self-service reports generated from front-end web interface, dynamic Excel reports, and Tableau dashboards.
Oversee the full lifecycle of Advancement and University Campaign reporting including report development, accuracy and maintenance and archival. Focus will be on report and dashboard creation, oversight of division metrics, and implementation of process enhancements.
Interact with the Office of the Vice President for University Advancement, the Executive Director of University Campaigns, and campaign partners in Sponsored Research and Government and Community Relations in order to ensure accuracy and timeliness of reports and meet the needs of university leadership.
Partner with senior management, business teams, end users, and technical team to develop functional and technical specifications, assess business processes, and produce necessary deliverables consistent with Design Thinking and industry best practices.
Manage incoming reporting and data request tickets, which cover new reports, modifications, and various ad hoc business needs.
Engage divisional and university partners across multiple initiatives and create prioritized, actionable recommendations. Define and enhance existing data systems to capitalize on availability for emerging analytics-based tactics.
Work closely with the Senior Director of Advancement Systems, Data and Analytics to manage reporting-related projects through a coordinated project lifecycle from analysis to implementation, focusing on data driven fundraising efforts, process efficiencies, and business intelligence best practices.
Collaborate with Advancement Systems team in identifying leverage point solutions and pursuing scale opportunities within the broad scope of our technical ecosystems.
Lead discussions with business intelligence, reporting, and other related vendors to develop technical strategies and provide users with a tool set based on best practices in the industry
Partner with internal and external project/product managers to define measurement and analytical recommendations for projects and products.
Ensure quality and accuracy of results through interaction with end users to understand and define requirements and adherence to governance standards and practices. Apply project management skills to plan, manage scope and proactively identify and resolve issues.
Required Minimum Qualifications
Masters degree in Computer Science, Data Science, MIS, or other related field
5+ years of experience in a reporting and data-centric role involving creation and ownership of full reporting life cycle, ideally in a fundraising environment.
Strong analytical and communication skills are required to use operation data to modify strategy and course of action
Demonstrable experience producing interactive reporting tools using a myriad of data sources to meet end customer needs.
Must have experience with data visualization, reporting and business intelligence tools such as Crystal Reports, Tableau, Excel + VBA, and other related technologies
Must have experience with relational database programming, including knowledge of PL/SQL, Oracle, and other related technologies
Expert level proficiency using Microsoft Excel and Visual Basic for Applications (VBA), ideally in the production of interactive and automated data reports and/or tools.
Demonstrated knowledge of Microsoft Windows, Microsoft Outlook, Word, Access, and one or more donor database systems
Must have some experience with defining and providing user training
Effective leadership and management skills
Working knowledge of Ellucian Advance system and/or other higher education CRM applications and donor management systems
Ability to handle multiple tasks and deadlines requested by a diverse group of persons with emphasis on a high level quality of customer service
Strong relationship building and consulting skills
Experience servicing and supporting a broad client base is ideal
Required Application Documents
How to Apply In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the Great Colleges to Work For. RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.
As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness
RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov
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Founded in 1829, Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. Beyond our main campus in Rochester, New York, RIT has international campuses in China, Croatia, Dubai, and Kosovo. And with more than 19,000 students and more than 125,000 graduates from all 50 states and over 100 nations, RIT is driving progress in industries and communities around the world. Find out more at www.rit.edu .