Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations.
Wells Fargo Technology
Technology at Wells Fargo is at the heart of what enables us to satisfy our customers' financial needs and help them succeed financially. The Wells Fargo Technology (WFT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day – both in the United States and across the globe – than any other division in our company.
Wells Fargo Technology's goal is to exceed Wells Fargo customers' expectations and directly enable them to succeed financially. Through technology and operations services, Wells Fargo Technology interacts with customers more than 12 billion times a year through branch, mobile, online, ATM and telephone transactions. Wells Fargo Technology impacts customers directly through systems availability and security, as well as indirectly, through Wells Fargo business partners who offer and deliver a myriad of products and services that meet customers financial needs. Wells Fargo Technology strives to be a competitive advantage for the company and effective information management is one example of where we can take our capabilities to a new level of excellence.
The Wells Fargo Technology team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. We also help customers by remaining trusted partners working with all lines of business (LOB) to develop and deliver value-added products and services. To do this, Wells Fargo Technology draws on the talents and motivation of thousands of technology team members across the enterprise.
Enterprise Functions Technology
The Enterprise Functions Technology Team provides technology to the Enterprise-wide lines of businesses, functions and leaders. Business alignment includes Enterprise Risk, Enterprise Finance, Enterprise Data Management and Insights, Human Resources, Stakeholder Relations, Marketing, Audit and Legal.
With many of the functions and teams newly consolidated Enterprise organizations, business and technology transformations are a key focus. EFT's role is to partner with the business, acting as one team to deliver simple, safe and sound, innovative and integrated products and services. EFT platforms and services are foundational to Wells Fargo and required to run the company and to satisfy our customer and employee needs. We must deliver every day with high availability, speed to market, strong risk management, security, agility and with financial transparency.
EFT Platform Management is undergoing a significant transformation over the next five years to reduce operational risk, improve the customers experience and introduce efficiencies through automation and innovative solutions. We are hiring a Platform Integration leader who will be focused on building a strong platform integration team, working closely with EFT CIO, Technical Infrastructure and Architecture partners to ensure optimal, cost effective and resilient solutions are deployed. This team will be responsible for Level 3 Platform Support for middleware product and niche platform solutions. Key functions within this team include driving application infrastructure standardization, Cloud enablement, Capacity management, Configuration management and Vulnerability management.
Launch Wells Fargo Technology Enterprise Functions Technology Platform Integration function consolidating the existing disparate teams into a cohesive organization focused on standardization and optimization of infrastructure and middleware products
Establish Configuration Management practices, focusing on standard configurations from the start, and swiftly identify and address configuration drift in production, across a portfolio of 900+ applications
Work closely with EFT CIOs/Application Development teams, EFT Architecture and Technology Infrastructure partners to ensure only standard, optimized solutions are deployed into production
Diligently focus on costs, with active Capacity Management to ensure optimal usage of hardware deployed
Diligently focus on the decommissioning process
Serve as a key participant in the firm's strategic programs as it related to datacenter strategy and Cloud solutions
Manage, mentor and inspire a team of up to 40 engineers, predominantly Infrastructure Engineers.
Bring a specific focus on vulnerability management, working closely with the Platform Management Engineering Services team to automate to reduce manual effort and continuous improvement
Oversee Level 3 Support for platforms such as Information, OBIEE, Ab Initio
7+ years of software engineering experience
5+ years of experience with strategic planning in technology
6+ years of experience managing software development projects
6+ years of leadership or management experience, in a technology environment
A Masters degree or higher in computer science or engineering
6+ years of experience with Agile practices
5+ years of systems architecture and design experience
5+ years of experience with modern industry-standard software engineering technologies and toolsets
Other Desired Qualifications
Experience working in both Application Development as well as an Operations/Production Management environment.
Demonstrated background and experience with Infrastructure Engineering preferably experience managing an infrastructure or engineering function.
Experienced in the design and implementation of launching platform integration functions of a similar size and scale.
Experience identifying and implementing technology operations efficiencies and optimizing solutions.
Proven technical expertise with standard operation systems including Unix, Linux or Wintel.
Experience with hardware platforms including HP and IBM Mainframe.
Demonstrated experience with middleware products such as WebLogic, Tomcat or Java.
Strong working knowledge of niche platforms such as Hadoop, Exadata and Informatica.
Experience with Software Development tools specifically Java, Pyton and scripting.
Experience with CI/CD and Automation to include: Jenkins, Gitlab, SonarQube, Artifactory, Ansible, Puppet, and Apigee
Observability tooling experience with AppDynamics, Spline, Grafana and ITRS.
Candidate should possess experience with Cloud offerings.
Experience with Operations Tools such as ServiceNow, PagerDuty, Microsoft Teams, Symphony/Slack, Remedy, IBM Netcool desired.
Data/Data tool Structure experience with Oracle, Sql, Mongo, Hadoop, Cloudera and Spark preferred.
Experience with testing applications such as Gremlin, Chaos Monkey, Selenium, jmeter, Blazemeter, Performance Center, Quality Center/ALM, Dev Test.
Ability to effectively drive and lead operational change in an organization with Wells Fargo's size, scale and complexity
Demonstrated experience in building, leading, developing and retaining a high performing team of leaders, strong technical experts and high performing professionals in a cultural environment that achieves results through team member engagement and satisfaction
Demonstrated ability to manage a technology efforts across several lines of business and effectively partner/influence at the senior executive level
Strong knowledge and understanding of the financial, operational, technical and regulatory drivers impacting a complex and dynamic global technology environment
Ability to develop technology strategy, operating model & roadmaps with clear objectives and aligned with business, enterprise and WFT strategies
Broad experience across multiple areas of technology including one or more of architecture, infrastructure, application development and engineering.
Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen
Highly effective decision-making/critical thinking/problem solving skills with a collaborative and results oriented leadership style
Demonstrated ability to consult with key business partners and translate complex, technical concepts so that they are clearly understood in support of sound decisions to meet business objectives
Demonstrated experience motivating and influencing groups or individuals across organizational boundaries to gain trust and confidence to make timely decisions
Proven experience in establishing a vision, developing the strategy to support the vision, gaining consensus across key functional leadership through effective communication, and driving action towards the vision through the effective management of goals and objectives
Excellent communication (oral and written) with ability to communicate at multiple levels ranging from technologists to senior managers and executive leadership
Strong commitment to diversity and inclusion
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5551547-2
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo