This position is for a Laser Service Engineer for our ultrafast lasers and amplifiers. The Laser Service Engineer will spend the majority of their time travelling to customers’ sites throughout the world to install and service all KMLabs products.
What You Will Do:
Install and repair all KMLabs products
Develop service documentation, work instructions, and assembly process documentation for new products
Phone and e-mail support of customers with a range of ultrafast laser systems
Train and support international distributors
Generate service and components quotes
Combine good troubleshooting practices with creative problem-solving
Utilize tools e.g. CRM to effectively track support issues and improve response times
Who You Are: You are experienced in building and troubleshooting fs-class laser systems. You enjoy travel and working with customers. You want to get in at the ground floor with a company that is developing a broad portfolio of industrial and scientific products. You have a true passion for helping a company grow and being a key contributor to that growth.
Required Skills and Experience:
5+ years hands-on experience building, developing, and maintaining high power free-space laser systems. Field installation/service and femtosecond laser experience strongly preferred
Experience with assembly, alignment, trouble-shooting, and/or design of lasers and complicated optical setups
Experience with optical design software and optical diagnostic equipment
Strong communication and technical writing skills, and time management skills
Knowledge of bulk gain medium laser technology, laser and optical design and modeling, optical components and materials from UV to IR, and optical metrology and measurement equipment
Familiarity with diffraction gratings, polarization optics, reflective optics, beam telescoping, and general laser principles
Excellent understanding of the interplay of structural, optical, and thermal design features on system performance
Ability to travel minimum 50% of time to install and service fielded laser systems, including international travel
Nice-To-Have Skills and Experience:
Ultra-high vacuum systems
Ultrafast fiber lasers
High-harmonic generation or other nonlinear optics
Specific experience maintaining and troubleshooting KMLabs lasers or similar systems
Project and team leadership
Degree in optics, physics, or related engineering discipline, MS preferred; or equivalent experience
About KMLabs, Inc.
Kapteyn-Murnane Laboratories LLC (KMLabs) was established in 1994 by Henry Kapteyn and Margaret Murnane to provide the first commercial laser capable of generating 10 fs (10-14 sec) pulses of light— the basic design developed then remains the foundation of our Griffin product lines—still state-of-the-art performance two decades later.
KMLabs has expanded steadily to become one of the most capable ultrafast laser companies on the planet. In 2002, KMLabs commercialized the first ultrafast ti:sapphire laser-amplifier systems employing cryogenic cooling—a technology again driven by the needs of research for high-power ultrafast lasers to generate coherent x-rays. This technology is now represented in our Dragon and Wyvern product lines. In 2009, KMLabs began supplying the systems and apparatus required for coherent up conversion of laser pulses to very short wavelengths using the high harmonic up conversion process. This has evolved into the XUUS product, which in essence realizes a 50-year goal in laser technology of making a practical, tabletop-scale x-ray laser. This development comes as the increasing demands of nanoelectronics and nanotechnology demand new tools for investigati...on, inspection, and metrology.
KMlabs now has the widest range of ultrafast lasers in the industry. KMLabs has made the majority of the very high-power >10W average power ultrafast lasers used in leading edge research labs today, and has a robust program of SBIR/STTR-funded research to develop new generations of ultrashort-pulse laser technology. A major thrust in recent years is to take ultrafast laser technology out of the lab and into the field for uses such as precision micromachining and materials characterization.
KMLabs now is moving from research into industrial applications, bringing with it an unmatched depth of experience in the many subtleties of ultrafast laser technology that can make the different between success and mediocrity in outcome.
For additional company information, please visit: www.KMLabs.com
KMLabs is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.